Account and Payment Options
Create an account or check out as a guest to order direct from TELEFUNKEN Elektroakustik’s webstore. TELEFUNKEN Elektroakustik accepts payment via PayPal, Venmo and credit card.
If your credit/debit card is being rejected by PayPal with the message “The card you entered cannot be used for this payment. Please enter a different credit or debit card number.” it might be due to one of the following reasons:
If you are using a PayPal account and are unable to submit payment, it might be due to the account being unverified.
If you have issues using this website, your web browser might be outdated. We recommend using a recent version of Microsoft Internet Explorer, Google Chrome, Mozilla Firefox, or Safari.
Sales tax will be applied to orders in the state of Connecticut.
Shipping and Handling Charges
Shipping and handling charges for your order can be calculated in your shopping cart. See “shipping policies” below for more information.
Custom Shop Microphone Orders
Please note, custom shop microphones are built to order. An estimated ship date will be provided. Availability is subject to change.
Items on backorder or out of stock
Some of our items are in high demand, if you place an order for an item that is on backorder or out of stock, we will notify you of the estimated ship date.
Most items are eligible for return within 30 days of delivery. Please contact [email protected] for return authorization and shipping instructions. Customers are responsible for return shipping costs.
Refunds are applied to the original payment method less shipping charges. Refunds are processed after the item has been returned to TELEFUNKEN Elektroakustik.
International shipments do not include the cost of customs duties, fees, or taxes applied by the destination country.
Customers are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country. We do not collect this beforehand, and cannot give you an estimate of the cost – charges vary around the world.
Q: What if I don’t see the product I would like to purchase?
A: Please send an email to [email protected]
Q: Does my product come with a warranty? How do I complete the warranty registration?
A: Warranty information and registration can be found here.
Q: I live outside of the United States, can I purchase TELEFUNKEN Elektroakustik products in my country?
A: A list of TELEFUNKEN Elektroakustik’s official international resellers can be found here.
Have other questions?
Email us about our microphones, vacuum tubes, headphones & other products at [email protected]
TELEFUNKEN provides these multitrack audio files for the sole purpose of allowing individuals an opportunity to utilize them for home studio use and for educational purposes only.
No commercial use is permitted. Any commercial use or reuse is strictly forbidden.
By downloading any track hereunder the user agrees to properly attribute all copyrights and to display the following on any non-commercial reuse of the video and multitrack audio files as follows:
“All audio files have been engineered and recorded by TELEFUNKEN Elektroakustik and are presented for educational and demonstrational purposes only.”
The LIVE FROM THE LAB live music video series is recorded and filmed at TELEFUNKEN Elektroakustik’s facility in South Windsor, CT. Each session is tracked live exclusively with TELEFUNKEN microphones and features unique performances from a variety of local, regional, national, and international artists and ensembles.
The multitrack audio files from these sessions are available for free download via clickable links below the individual performance videos. All audio files are presented in .WAV format and were recorded at 24bit / 48KHz sample rate. They are clearly labeled in the same format with the source listed first (LEAD VOX, ACOUSTIC, PIANO), followed by the microphone used (C12, AR-51, etc) and can be downloaded and imported into your Digital Audio Workstation of choice.
For more additional content please visit livefromthelab.net