ORDERING INFO

Create an account or check out as a guest to order direct from TELEFUNKEN Elektroakustik’s Online Store.  TELEFUNKEN Elektroakustik accepts payment via Paypal or Square.

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Sales Tax

Sales tax will be applied to orders in the state of Connecticut.

Shipping and Handling Charges

Shipping and handling charges for your order can be calculated in your shopping cart.

RETURNS

Return Policy

Most items are eligible for return within 30 days of delivery.  Please contact store@t-funk.com for return authorization and shipping instructions.  Customers are responsible for return shipping costs.

Please note:

  • Items must be returned in original, as-shipped condition with all original packaging and no signs of use.
  • Buyer assumes responsibility for return shipping costs.  We recommend using a trackable shipping method.

Refunds

Refunds are applied to the original payment method less shipping charges.  Refunds are processed after the item has been returned to TELEFUNKEN Elektroakustik.

Shipping Policies

  • The primary couriers will be USPS and FedEx; delivery times vary by region and courier.
  • Orders over $100 will require a signature for delivery.
  • Tracking information is emailed once the order is fulfilled. Custom shop microphones are built to order and can take 1-2 weeks to fulfill.
  • Orders will be shipped to the address provided by the customer; TELEFUNKEN Elektroakustik is not responsible for any errors associated with the customer provided shipping address.   We do not issue replacements or refunds for orders delivered to the incorrect address if the customer submitted it incorrectly.  In such case, when item is lost due to an incorrect shipping address, TELEFUNKEN Elektroakustik assumes no responsibility.
  • If an item is returned as undeliverable, the order will be refunded, less shipping fees.
  • If an item is damaged in transit, the courier is responsible.  Save all packaging materials and take photos of packaging and damaged item for evidence to provide to courier.
  • If a shipment is refused, the order will be refunded, less shipping fees.

International Shipments

INTERNATIONAL SHIPMENTS DO NOT INCLUDE THE COST OF CUSTOMS DUTIES, FEES OR TAXES APPLIED BY THE DESTINATION COUNTRY.

Privacy Policy

TELEFUNKEN Elektroakustik values the privacy of your personal data.

To see expanded information please visit our Privacy Policy page.

FAQ / Help

Q: What if I don’t see the product I would like to purchase?

A: Please send an email to store@t-funk.com

Q: Does my product come with a warranty? How do I complete the warranty registration?

A: Warranty information and registration can be found here.

Q: I live outside of the United States, can I purchase TELEFUNKEN Elektroakustik products in my country?

A: A list of TELEFUNKEN Elektroakustik's official international resellers can be found here.

Have other questions?

Email us about our microphones, vacuum tubes, headphones & other products at store@t-funk.com